Design Facilitation and Education

5 ways to innovate using better questions

Innovation is something that so many companies clamor for. And why shouldn’t they? In the fast-moving world of business you need an edge to help you stay ahead…and coming up with a new product or service that no one else has, or doing it in a fresh way, can help you stay ahead. But most […]

Design Thinking: Easy as Pie

Hey Internet!

Miles and me, of Kaleidoscope,  have given a talk tonight at the Brooklyn Brainery…the slides are here, as are some process slides from the day-one 10 minute design scrum. I’m looking forward to next week when we get to spend more time doing design together!

What did we learn? Well…time goes fast when you’re talking […]

9+1 steps to Doing Design

Some background. I presented a live version of this post to a beginning thesis class at Pratt. I was tired of showing my own work and wanted to inspire them to get out of the classroom, go into the world, and Do Design. The video above and my 10 slides below are my attempt to […]

The User as Hero

A few weeks back a new friend recommended that I check out Christopher Vogler’s The Writer’s Journey. It is an amazing manual for screenwriters on how to use Joseph Campbell’s work on Mythology to create stories that resonate deeply with audiences. I’ve always loved watching the Power of Myth series where Bill Moyers talks with […]

The plural of anecdote is data

That’s a quote from my friend Carl…What it means to me is that users give me their stories and I turn those stories into information and meaning…one story is an anecdote…a collection of stories is a design research report.

Check out this month’s Innovation Magazine featuring a slew of great articles from the IDSA […]

Mapping to Know

Spending a slow day at the office bursting my mind with knowledge…it’s fun.

It all started with a great LinkedIn Discussion on Research methods. This post is a “cream of the crop” memory device for me. The diagram above is from Liz Sanders of MakeTools out of Ohio. What I love about this […]

The Territory is not the Map: Personas and Storytelling

Thanks to @whitneyhess I went off to learn about Ad-Hoc personas in an ad-hoc way – by listening to 3 (free) minutes of a webinar coming up from Tamara Adlin.

What impressed me most about her pitch was that we ALL have personas or mental models of our users already. And, as Socrates […]

Flat-Packed digital Interaction

So much digital interaction…thanks to @kicker for the Android Tablet heads up… Watch the video of Jimmy Fallon being annoyed with the nook’s “sliver” of a touchscreen and play with an Android Tablet.

Here’s the thing…is long battery life so important to the user that they will put up with e-ink’s lackluster interaction capabilities? Nook tries […]

Being Ecumenical: Dell Hymes

I read Dell Hymes’ Obit today.

What strikes me about his approach to Linguistics was that it was all about context. Language took place in a cultural context, not in a mathematical wonderland, as Chomsky would have you believe.

Not to harsh on Noam, or anything.

But the word […]

Steve Portigal on Improv and Creativity

Yesterday I hit an IXDA free event at RGA. Steve Portigal gave an awesome talk on Improv and its implications/applications to UX design and research.

He generously put up his slides here…which, had I known he was going to do, Maalik and I might not have taken such furious notes!

One idea from his talk that blew […]