Design Facilitation and Education

Innovation and Uncertainty

“If a project is truly innovative, you cannot possibly know its exact cost and exact schedule at the beginning…And if you do know the exact cost and the exact schedule, chances are that the technology is obsolete.”
I dug up this old clip I had in Evernote today…and it’s a blockbuster. It’s from the obituary of […]

Technology is changing faster than us.

I just watched a very good talk from Paul Adams on Social Circles and Influence…it’s from *last year’s* UX week…but I’m clearly just catching up now. If you don’t have the time to read his book, take a gander at the video. If you can’t spare 45 minutes, fast forward to about 40 minutes in […]

Myanmar is a Broken Business

I recently spent a month in Myanmar, a country that is struggling towards democracy and openness. I saw an enthusiastic people, thrilled to see westerners take an interest in their country (I witnessed a solid bout of Obama-mania!) and to enter the world stage. The Myanmar people I spoke with were excited for the future, […]

Bamboo into chopsticks

This was a few weeks back, in rural Vietnam… we stopped of on the side of the road to see a small…factory? Shop? Workshop? I'm not really sure what to call an open-air, low-tech, high skill locale like this…but I am thinking that refinery is close to the right word- they are taking raw materials […]

Technology ecosystems


I've been biking through Vietnam for about a week now, winding through backroads and the deep countryside. Being in a place that's more raw, where technology doesn't have such a grip on nature, I can see the sheen that our technological-social systems really are.

We stopped off at a bamboo chopstick “factory” a few days […]

Measuring Well-Being

I just saw this bubble up on twitter! If you want to know more about how to dig into more intangible emotions and human physiological states, take a read through Measuring Well-being. It’s a free PDF download and has some helpful tricks and guideposts.

according to their site, the handbook provides:


Transactive memory

I was reading this op-ed in the NYTimes and came upon a new phrase (well, new in 1985) for an idea that has settled into my mind for some time now: Transactive Memory.
…when there’s a smartphone or iPad in reach, I know everything the Internet knows. Or at least, that’s how it feels.

This curious feeling […]

Panel: 3D Printing and The Future of Manufacturing

GothamSmith, a startup I co-founded in 2011, uses 3D printing to deliver objects on-demand, with little inventory. In the last few years, both as a designer and manager at Gothamsmith, as well as my years working in several product design studios, I’ve learned a little bit about the 3D printing industry! It was a great privilege to […]

Brainstorming: Workshopping ideas is Parallel Computing

Last night my former creative director at Kaleidoscope and I did a 1.5 hour session with some Interaction Design undergrad students at Parsons. Teaching a group in so short a time how to have more and better ideas faster was a solid constraint – but as we all know, good contraints make good design. Knowing we […]

IA Summit Takeaways


My first IA summit was an excellent and super-over-full experience.

Trying to parse it out is challenging…taking the time off to GET the information is hard enough…then taking time to make the the information USEFUL is the real challenge. As Karl Fast said in his talk about information overload: